The Jura-Capresso S8 is a luxurious coffee and espresso machine with a long list of benefits and only a few detractors. The price would be the biggest obstacle for most consumers, and while those with pure coffee tastes may demure at the price tag, coffee connoisseurs who patronize the typical overpriced chain coffee shops could justify the expense. The bottom line is that one cannot fail to make perfect cafe-style drinks with the sexy, state-of-the-art S8 machine.
The other reviews comment on the burr grinder sticking and this may be as a result of using oily beans. This problem is addressed in the manual; they offer recommendations on how to get the oils to evaporate somewhat to prevent issues with the machine. The beans I use are not particularly oily and I have never had a problem with the grinder nor any problems with any of the other functions with this machine. This unit has already paid for itself several times over in savings over what I would pay at any coffee house; very pleased with this purchase!
My first Jura was the F7. I bought it off of Ebay(new) and couldn't have been happier. I was so thrilled with it, that I bought another (F9) and gave my mom the F7 because it was such an awesome machine. It is really remarkable how the machine works. It took me a good 15+ cups to figure out how to make the coffee the way I like it. There are so many options on this machine that effect the taste: Grind, water temp, quantity of beans, quantity of water, etc.... In reference to the service I am amazed. When I received my new F9, I immediately had problems with a couple of the buttons. I called the service center and was on hold for 6-8 minutes. After about a 2 minute conversation with the representative they said that she would just send out a new machine and when I get it to send my old machine back in the box. They paid all postage. No credit card, nothing. I've never heard of such a service before. Absolutely Excellent. I couldn't be happier. It is a great machine that makes very good coffee and looks really nice on the kitchen counter. I love my Jura! As a matter of fact, I believe I am going to go and make myself a decaf latte right down.
Maintenance and Cleaning: If you use steamed milk, I highly suggest changing the setting to display the "Rinse Milk System" prompt to appear right after using. The default is 10 minutes, and you cannot select this rinse from the Maintenance menu. The quicker you rinse out the milk residue, the less likely you are to get clogs. The manual also suggests to use the Jura Cappuccino Cleaner daily. I tend to rinse often and do a breakdown cleaning of the milk system and frother about every other day.